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Business General, Business Strategy, CRM General, CRM Migration, CRM Tips, Customer Experience, Digital Marketing, Latest Updates, Zoho, Zoho Consultancy, Zoho CRM, Zoho CRM Tips & Tricks, Zoho Marketing, Zoho Training

6 CRM Mistakes UK Law Firms Make (and How to Fix Them)

Most UK law firms have a CRM, but few use it well. In this guide, we break down six of the most common law firm CRM mistakes, from messy data to poor adoption, and show you how to fix them fast. Whether you're a solicitor or practice manager, these insights will help you turn your CRM into a true client relationship tool (not just a digital address book).

henry@deadon.digitalDecember 2, 202413 min read
Business General, Business Strategy, CRM General, Customer Experience, Zoho, Zoho Consultancy, Zoho CRM, Zoho CRM Tips & Tricks, Zoho Training

The 3 Best CRM for Your Cleaning Business

If you’re still scribbling client notes on scraps of paper or your arm (yes, really), it’s time to upgrade your cleaning business. The best CRM for cleaning businesses is an all-in-one system for scheduling, reminders, and staying on top of everyday jobs without burning out. We break down exactly what to look for.

henry@deadon.digitalNovember 18, 202413 min read
Business General, Business Strategy, CRM General, Customer Experience, Digital Marketing, Latest Updates, Zoho Consultancy, Zoho CRM, Zoho CRM Tips & Tricks, Zoho Marketing

How B2B & B2C Brands Are Winning Big with CRM Marketing Automation

Ever wondered how big brands like Amazon seem to know what you want before you do? That’s CRM marketing automation at work. In this article, we dive into how both B2B and B2C businesses are using these tools to build better customer relationships, boost engagement, and drive growth.

henry@deadon.digitalNovember 4, 202416 min read
Business General, Business Strategy, CRM General, CRM Migration, CRM Tips, Digital Marketing, Zoho, Zoho CRM, Zoho CRM Tips & Tricks, Zoho Marketing

3 Best CRMs for Property Agencies

What's the best CRM for property agencies? In this article, we'll explore the big contenders - Salesforce, HubSpot, and Zoho and which real estate CRM software fits your needs.

henry@deadon.digitalSeptember 30, 202413 min read
Business General, Business Strategy, CRM General, Customer Experience, Latest Updates, Zoho, Zoho CRM, Zoho SalesIQ

The Best CRM for Tracking Sales in Small Business

Why top sales teams rely on Zoho to boost productivity, close more deals, and improve customer relationships. Learn how Zoho is the best CRM for tracking sales in small business.

henry@deadon.digitalSeptember 17, 20248 min read
Business General, Business Strategy, CRM General, CRM Migration, Customer Experience, Digital Marketing, Latest Updates

Best CRM for Solopreneurs in 2025: Why We Picked Bigin

Running a business solo means juggling everything — sales, follow-ups, admin, and growth. That’s why solopreneurs need a CRM built just for them. In this guide, we explain why Zoho is the best CRM for solopreneurs in 2025, how it compares to tools like HubSpot and Pipedrive, and what features actually matter when you don’t have a sales team.

henry@deadon.digitalAugust 19, 202412 min read
Case Study, CRM General, CRM Migration, Latest Updates, Zoho Consultancy, Zoho CRM

Act! CRM to Zoho CRM Upgrade: A Case Study by Caldere

Bluestar’s Act! CRM to Zoho CRM Upgrade: A Caldere Case Study – In this case study, we delve into the journey of […]

henry@deadon.digitalNovember 10, 202313 min read
Business Strategy, CRM General, Customer Experience, CXM General, Latest Updates, Zoho, Zoho CRM, Zoho CRM Plus, Zoho Marketing

How Zoho CRM Plus Helps With UK Customer Experience Challenges

In today’s fiercely competitive business landscape, delivering an exceptional customer experience is more than just a buzzword; it’s a necessity for survival. […]

henry@deadon.digitalOctober 23, 202313 min read
CRM General, Zoho, Zoho CRM

Unlocking Your Business’s Potential with Zoho CRM

The key to competing lies in understanding and managing customer relationships effectively. As businesses strive to navigate this complex landscape, they often […]

henry@deadon.digitalJuly 13, 202314 min read
All, Business General, Business Strategy, Case Study, CRM General, Zoho, Zoho Consultancy, Zoho CRM

Transforming Customer Experience: A Zoho CRM Case Study

Customer experience is the cornerstone of successful businesses in today’s digital age. It’s a universal truth that’s accepted across all industries and […]

henry@deadon.digitalJune 29, 20237 min read
CRM General, CXM General, Zoho CRM, Zoho Training

The Importance of Training After CRM Implementation

Picture this: You’ve spent hours researching, evaluating, and finally selecting your business’s perfect Customer Relationship Management (CRM) platform. You eagerly invest in […]

henry@deadon.digitalJune 22, 202312 min read
CRM General, CXM General

Are You Really Customer Centric?

As a business owner or decision maker, you’ve probably heard the term “customer-centric” or “customer experience” thrown around a lot. But what […]

henry@deadon.digitalMay 18, 20233 min read
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